Common queries answered
Frequently asked Questions
Dependent on which shipping service is choosen. UPS, DHL and FEDEX can all ship throughout EUROPE on a 1-3 day basis. Pickup from our location is possible by prior arrangement.
We do offer restocking. We have to be contacted with 7 days of receipt and part must be returned within 14 days. If a part is taken out of its box for any reason restock is 50%; if the part is sealed within its box 25%. We reserve the right to decline.
Normally upon shipping your part we inform the courier of your email address and you should be emailed a waybill by the courier so you can track.
We ship to most countries in the EU. Namely Germany, France, Italy, Netherlands, Denmark, Poland, Czech Republic, Slovak Republic, Slovenia, Croatia and the rest of Eastern Europe. Further we also ship to Turkey. Anywhere else contact us and we will forward you to one of our agents.
Depends on the parts. If batteries, fuses, transistors then yes. If multiple drives or other larger electronic parts then no as we pack these to take account of rough treatment during shipping.
Based in Germany. We only accept € EURO.